Avoid system downtime, increase productivity
Across the industry, the nature of IT support and maintenance has evolved slowly. At Dell, we have a long history of innovation in system support and repair, but our latest capability â€” built on a foundation of vigilant sensors, big data, analytics, and IoT â€” is a revolution that will change the way you look at saving time and increasing availability.
Dellâ€™s ProSupport suite, and support tools such as SupportAssist and TechDirect, shift age-old monitoring and maintenance routines from reactive to proactive, from passive to predictive, from manual to automated. At Dell, we are taking the â€œbreakâ€ out of â€œbreak-fix."
And itâ€™s not just innovative software. With ProSupport Plus, you get:
- Priority access to ProSupport Engineers 24x7
- Proactive automated support with Support Assist
- Dedicated Technical Account Manager*
- And much more
Become a part of the IT support and maintenance revolution.
* Dedicated Technical Account Manager (TAM) is only available for customers with 1000 or more ProSupport Plus systems.
DELL 2Y CAR - 4Y NBD. Number of years: 4 year(s), Service time (days x hours): 5x8, Next Business Day (NBD)